We support businesses across Metro Vancouver from our office in Langley — Vancouver, Burnaby, Surrey, Richmond, Coquitlam, New Westminster, Delta and the North Shore. Most support is handled remotely; when something needs hands on it, we come to you.
What Lower Mainland businesses come to us for
Usually one of three situations. The business has outgrown whoever has been handling IT so far. The current provider only appears when something breaks. Or an insurer, a client or a compliance obligation has started asking questions nobody can currently answer.
- Nobody owns the technology plan. Hardware gets replaced when it fails rather than before, and every purchase is an emergency at retail pricing.
- Backups that have never been tested. Running is not the same as restoring. The difference only shows up on the worst day.
- Security controls assumed rather than verified — MFA that covers some accounts, patching that happens when someone remembers, remote access left open from a setup two years ago.
- Multiple sites, no central view. An office, a shop and a couple of job sites, each configured by whoever was there at the time.
- Staff working everywhere. Home, client sites, trucks — with files and security policies that assume everyone sits at a desk.
What we do
- Managed IT services — proactive monitoring, patching and helpdesk on a flat monthly fee
- Cybersecurity — endpoint protection, email security, staff training and insurance-grade controls
- Cloud hosting — Microsoft 365, file access from anywhere, hosted infrastructure
- Network infrastructure — design, installation and monitoring across offices and sites
- Disaster recovery — verified backups and recovery times someone has actually tested
- Hardware and software — specification, procurement and lifecycle planning
Industries we know well
Our deepest experience is with construction and trades businesses — the ones running offices, shops and job sites at the same time. We also support professional services, accounting, insurance and manufacturing firms across Metro Vancouver.
Why businesses here work with us
- 20+ years of experience, and a 4.9 rating across 33 Google reviews
- Microsoft Certified Partner, Cisco Meraki and Datto Elite Specialist
- Flat monthly pricing, so budgeting doesn’t depend on what breaks
- Canadian-based support — no overseas handoffs, no overnight queue
- Support hours Monday to Friday, 7am–6pm PST
Start with an assessment
We’ll look at what you’re actually running — network, backups, security posture, hardware age — and tell you what we find before anyone recommends buying anything. Call 604.899.1105 or book a discovery call.
StillWater IT · 19686 48A Avenue, Langley, BC V3A 3N7 · Mon–Fri 7am–6pm PST