The Managed IT Partner Canadian Businesses Trust

20+ Years of Experience

4.9★ Google Rating

Microsoft Certified Partner

Cisco Meraki & Datto Elite Specialist

Book a Discovery Call Call Us: 604.899.1105

Experience

Canadian Businesses

Google Rating

4.9 ★

Canadian-based support team

Flat Monthly Pricing

Fast Response Times

Proactive Monitoring

Canadian-Based Support

Construction & Trades IT Specialists

The Managed IT Partner Canadian Businesses Trust

20+ Years of Experience

4.9★ Google Rating

Microsoft Certified Partner

Cisco Meraki & Datto Elite Specialist

Book a Discovery Call Call Us: 604.899.1105

Experience

Canadian Businesses

Google Rating

4.9 ★

Canadian-based support team

Flat Monthly Pricing
Fast Response Times
Proactive Monitoring
Canadian-Based Support
Construction & Trades IT Specialists

The Shift

Outgrown reactive IT? Good. You’re in the right place.

The Problem

Are You Dealing With Any of These Problems?

Your team loses productivity every time systems go down

Nobody internally owns IT, so the responsibility falls on management

Cybersecurity feels uncertain and reactive

Your current provider only responds after something breaks

Support tickets take too long to resolve

Your staff work across offices and job sites with inconsistent access

You’re worried your backups have never actually been tested

The StillWater Way

It Does Not Have to Work This Way

StillWater IT was built for businesses that want proactive support, predictable costs, and a partner who takes ownership of their technology.

We work best with companies that value:

Long-term planning

Fast response times

Strong cybersecurity

Reliability

Local support from real people

Accountability

If you are tired of reactive IT and constant disruptions, you are in the right place.

The Problem

Are You Dealing With Any of These Problems?

Your team loses productivity every time systems go down

Nobody internally owns IT, so the responsibility falls on management

Cybersecurity feels uncertain and reactive

Your current provider only responds after something breaks

Support tickets take too long to resolve

Your staff work across offices and job sites with inconsistent access

You’re worried your backups have never actually been tested

The StillWater Way

It Does Not Have to Work This Way

StillWater IT was built for businesses that want proactive support, predictable costs, and a partner who takes ownership of their technology.

We work best with companies that value:

Reliability

Fast response times

Strong cybersecurity

Accountability

Local support from real people

Long-term planning

If you are tired of reactive IT and constant disruptions, you are in the right place.

Book a Discovery Call Call Us: 604.899.1105

What Our Clients Say

Trusted by Businesses Across Canada

      EXCELLENT  
   Based on 33 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Steve Watts 
 
 
 
 Trustindex verifies that the original source of the review is Google. Operating a business in a steel and concrete warehouse, wifi can be shoddy. Sean and his team came in and installed wifi boosters that greatly improved connectivity and made it so much easier to run my business. Great customer service, and super positive attitude. Highly recommend!
  
 
      Posted on Google  
   
   akash kaur 
 
 
 
 Trustindex verifies that the original source of the review is Google. StillWater is great at what they do. Highly recommended for IT needs.
  
 
      Posted on Google  
   
   Steve Austin 
 
 
 
 Trustindex verifies that the original source of the review is Google. Sean and his team are beyond great! Extremely on the ball and they have their finger on the pulse of IT!
  
 
      Posted on Google  
   
   Coralee Beatty 
 
 
 
 Trustindex verifies that the original source of the review is Google. Huge thank you to the team at Stillwater IT! IT is an area that is completely foreign to me so it’s nice to have a team willing to answer my many questions and they do so quickly. They are always responsive and take care of any issues in a timely manner. I appreciate the depth of their knowledge and experience!
  
 
      Posted on Google  
   
   Navjot Kaur 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent IT partner. Stillwater is highly responsive, knowledgeable, and always keeps our systems running smoothly. It's a huge relief having a local team we can completely rely on!
  
 
      Posted on Google  
   
   Sasha Obad (52telly) 
 
 
 
 Trustindex verifies that the original source of the review is Google. I've had the opportunity to get to know Sean and Paul at StillWater, and I don't hesitate to recommend them to my clients who are looking for a dependable IT partner. Their proactive approach, fast response times, and strong focus on cybersecurity give businesses real peace of mind. They take the time to understand each client's needs and provide practical, reliable solutions rather than one-size-fits-all fixes. If you're looking for an IT company that's knowledgeable, responsive, and genuinely cares about your business, I highly recommend StillWater IT.
  
 
      Posted on Google  
   
   Carol Cox 
 
 
 
 Trustindex verifies that the original source of the review is Google. 10 out of 10 experience with Stillwater IT! Would highly recommend them; their IT support and customer service is out of this world!
  
 
      Posted on Google  
   
   Rebecca Casey 
 
 
 
 Trustindex verifies that the original source of the review is Google. StillWater's depth of knowledge as a team is unparalleled. As a business owner, I know my own lane deeply - but understanding the basic IT stuff, let alone the deep and complex stuff is utterly overwhelming. I know I can call Paul, he will help and I will sleep knowing my ecosystem is safe, functioning and under control. Can't recommend them enough!!
  
 
      Posted on Google  
   
   Isaac Wray 
 
 
 
 Trustindex verifies that the original source of the review is Google. I have been working with Stillwater for a few years now and they have been nothing but incredible to work with! The way they have been helping navigate me navigate security in the new AI landscape has truly put my mind at ease.
  
 
      Posted on Google  
   
   Elizabeth 
 
 
 
 Trustindex verifies that the original source of the review is Google. Best IT company around. Been working with Sean for many years and won’t have anyone else. He keeps our company going and our data safe. We have never been kept waiting during a problem or when we needed new equipment.

Our Core IT Services

From the office to the field, we build, secure, and support your technology.

Managed
IT Services

Flat-fee IT management and unlimited support to keep your business productive without unexpected costs.

24/7 monitoring

Unlimited technical support

Patch Management

IT Planning

Cybersecurity

Layered defense systems designed to protect your data, bids, and teams from ransomware and phishing.

Endpoint Protection

Email Security

24/7 Threat Monitoring

Security Training

Cloud Hosting Solutions

Secure cloud infrastructure that allows your head office, remote teams, and field crews to work from anywhere.

Secure Remote Access

Cloud Migrations

Microsoft 365

Canadian-Hosted

Disaster
Recovery

Automated backups and verified recovery systems built to eliminate downtime and protect your data.

Daily Backups

Recovery Testing

Business Continuity

M365 Backup

Network Infrastructure

Secure, stable networks designed specifically for BC offices, warehouses, and remote job sites.

Firewall Management

Wireless

Cisco Meraki & Ubiquiti

Multi-Site Link

Hardware
& Software

We source, configure, and standardize business-grade hardware so your systems are easier to secure and scale.

Workstations & Servers

M365 Licensing

Lifecycle Planning

Procurement

Managed
IT Services
Flat-fee IT management and unlimited support to keep your business productive without unexpected costs.
24/7 monitoring
IT Planning
Patch Management
Unlimited technical support
Cybersecurity
Layered defense systems designed to protect your data, bids, and teams from ransomware and phishing.
Endpoint Protection
Email Security
24/7 Threat Monitoring
Security Training
Cloud Hosting Solutions
Secure cloud infrastructure that allows your head office, remote teams, and field crews to work from anywhere.
Secure Remote Access
Cloud Migrations
Microsoft 365
Canadian-Hosted
Disaster
Recovery
Automated backups and verified recovery systems built to eliminate downtime and protect your data.
Daily Backups
Recovery Testing
Business Continuity
M365 Backup
Network Infrastructure
Secure, stable networks designed specifically for BC offices, warehouses, and remote job sites.
Firewall Management
Wireless
Cisco Meraki & Ubiquiti
Multi-Site Link
Hardware
& Software
We source, configure, and standardize business-grade hardware so your systems are easier to secure and scale.
Workstations & Servers
M365 Licensing
Lifecycle Planning
Procurement

How We Work

We turn IT chaos into stable, proactive support

Step 1

Discovery Call

We start with a no-pressure conversation about your business, your current environment, and your biggest IT frustrations.

Step 2

IT Assessment

We audit your systems, infrastructure,
cybersecurity posture, backups, workflows, and support processes to identify risks and opportunities.

Step 3

Smooth Onboarding

We standardize systems, deploy
monitoring, document your environment, and transition your business with minimal disruption.

Step 4

Ongoing Management

We proactively monitor, maintain, secure, and support your systems while helping you plan future technology decisions.

01
Step 1
Discovery Call
We start with a no-pressure conversation about your business, your current environment, and your biggest IT frustrations.
02
Step 2
IT Assessment
We audit your systems, infrastructure,
cybersecurity posture, backups, workflows, and support processes to identify risks and opportunities.
03
Step 3
Smooth Onboarding
We standardize systems, deploy
monitoring, document your environment, and transition your business with minimal disruption.
04
Step 4
Ongoing Management
We proactively monitor, maintain, secure, and support your systems while helping you plan future technology decisions.

Meet the Team

The People Behind StillWater IT

Sean Hiebert
Co-Owner / CEO · Langley, BC
Sean brings more than 20 years of managed IT experience supporting businesses across BC’s Lower Mainland.
Learn more
Paul Tomkinson
Co-Owner / Growth
Paul brings more than 20 years of telecommunications and infrastructure experience, helping businesses modernize systems and operations.
Learn more
Ersion Meculi
Principal Tech Advisor
Ersion brings over six years of IT infrastructure and cloud administration experience, helping organizations secure networks and modernize system operations.
Learn more
Kleo Raboja
Service Desk Manager
Kleo brings six years of technical support and systems administration experience, helping companies maintain reliable operations and smooth end-user experiences.
Learn more
Jordan Martin
IT Support Technician
Jordan brings over seven years of IT support and digital transformation experience, helping businesses bridge the gap between users and technology.
Learn more